Terms of Service

Who we are

These terms are an agreement between you and Coco Labs ("Invoice Hero", "we", "us"), Kolkata, West Bengal, India. By using Invoice Hero you accept these terms.

What the service does

Invoice Hero lets you:

• create GST tax invoices, bills of supply, estimates, credit notes, purchase bills and debit notes;
• share them on WhatsApp, print them and save them as PDF;
• keep track of stock, payments, customer and supplier balances, purchases and expenses;
• scan barcodes and QR codes, and print item labels;
• see reports, including GST summaries shaped like GSTR-1 and GSTR-3B;
• import items and parties from Excel, and export reports to Excel and your books to Tally Prime.

Invoice Hero is not a GST Suvidha Provider and does not file returns, generate e-invoices or e-way bills, or make payments to the government for you.

Your responsibilities

• Enter correct details: your GSTIN, your customers’ GSTINs, HSN codes, rates and amounts.
• Check invoices and reports before you rely on them or file returns.
• Keep your own copies of anything you must retain by law, for example with the Excel exports.
• Use Invoice Hero only for businesses you are authorised to act for.
• Ask a chartered accountant when you are unsure how a GST rule applies to you.

Plans and payment

There is one plan with every feature: ₹99 a month, ₹999 a year or ₹2499 for 3 years (₹1999 as an early-bird offer on your first plan), plus GST at the applicable rate (currently 18%). Each payment comes with a GST invoice.

Plans do not renew automatically: when a plan is about to end, we email you 7 days and 1 day before, and you renew by paying for the next period. If you renew early, the new period starts when the current one ends. If we change prices, we will tell you at least 30 days before.

When a plan ends you can still sign in, view and export all your data; creating or changing bills needs an active plan.

The early-bird 3-year price (₹1999) is available for a limited time and only on your first plan. It covers 36 months from payment. Renewing, or buying 3 years again later, is at the regular price then in force (currently ₹2499 for 3 years).

Your data

You keep all rights in your business data. You can export reports or download a full backup of it at any time. How we handle and back it up is described in the Privacy Policy.

Acceptable use

Do not misuse the service: no fake or fraudulent invoices, no attempts to break security or payment checks, no reverse engineering and no automated scraping.

Accuracy and no tax advice

We apply published GST rules carefully and test our calculations, but rules change and the result depends on what you enter. Reports and explanations are general information, not tax, legal or accounting advice.

Intellectual property

The software, design and content of Invoice Hero belong to Coco Labs. You may use them for your business while your plan is active. Tally, WhatsApp and other names are trademarks of their owners.

Availability and changes

We aim to keep Invoice Hero available but cannot promise uninterrupted service. We may improve or change features; if a change removes something you paid for, we will refund the unused part.

Limitation of liability

To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. We are not liable for interest, late fees, penalties or tax demands, or for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited under Indian law.

Cancelling and closing your account

You can cancel your plan at any time; it stays active until the end of the period you paid for. We may suspend accounts that break these terms; where possible we will tell you first and let you export your data.

To close your account and have your data deleted, email support@invoicehero.in from your registered email address. Download a full backup first if you may need your records later: GST law requires you to keep them for at least 72 months.

Governing law and disputes

These terms are governed by the laws of India. We will first try to resolve any dispute with you directly; if that fails, the courts at Kolkata have exclusive jurisdiction.

Changes to these terms

We may update these terms. We will show the new effective date here and, for important changes, tell you in the app or by email before they apply.

Contact

Questions or complaints: support@invoicehero.in. We reply within 2 working days.